Users are not receiving emails for Campus Cloud invite nor Campus Cloud reset Password in the Canadian environment
Incident Report for Ready Education
Resolved
This incident has been resolved.
Posted Aug 23, 2023 - 17:33 EDT
Update
We are continuing to monitor for any further issues.
Posted Aug 23, 2023 - 17:33 EDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Aug 23, 2023 - 17:20 EDT
Identified
The issue has been identified and fix is being implemented.
Posted Aug 23, 2023 - 16:31 EDT
Investigating
We are aware that users in Canadian environment are not receiving emails for Campus Cloud invite nor Campus Cloud reset Password. We are working to resolve this immediately.
Posted Aug 23, 2023 - 16:19 EDT
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