Chat Service Disruption in US Production

Incident Report for Ready Education

Resolved

This incident has been resolved. The chat service is back to normal.
Posted Jul 12, 2024 - 16:01 EDT

Investigating

We are currently experiencing an issue with our chat services in US. Users are unable to send direct messages to others. Our team is actively investigating the cause of this disruption and working to resolve it as quickly as possible.
Posted Jul 12, 2024 - 14:35 EDT